FAQ

General Information

  1. Where is Accessory Shop located?
    • Accessory Shop is located at 2nd floor Diplomat Center, Preedy Quarters Karachi, Karachi City, Sindh
  2. What are your store hours?
    • Our store is open:
      • Monday to Friday: 08:00-20:00
  3. How can I contact Accessory Shop?
    • Phone: 021-111-375-346
    • Email: info.accessory@gmail.com

Products and Services

  1. What types of mobile accessories do you sell?
    • We offer a variety of mobile accessories, including phone cases, screen protectors, chargers, headphones, power banks, and more.
  2. Do you sell branded accessories?
    • Yes, we carry accessories from popular brands as well as high-quality non-branded options.
  3. Are your accessories compatible with all phone models?
    • We stock accessories for most major phone brands and models. If you’re unsure, our staff can help you find the right product.
  4. Do you offer any warranties on your products?
    • Yes, many of our products come with a manufacturer’s warranty. Please check the product details or ask our staff for warranty information.

Ordering and Delivery

  1. Can I place an order online or by phone?
    • Yes, you can place an order by calling us at 021-111-375-346. Online ordering is available.
  2. Do you offer home delivery?
    • Delivery is available.
    • Delivery typically takes 2 days depending on your location and shipping method.

Returns and Refunds

  1. What is your return policy?
    • Returns are accepted within 5days of purchase for unused items in their original condition with a receipt. Please refer to our Refund Policy for more details.
  2. What should I do if I receive a defective product?
    • Please contact us immediately with details and proof of the issue. We will arrange for a replacement or refund as appropriate.

Discounts and Promotions

  1. Do you offer discounts or promotions?
    • Yes, we regularly run promotions and discounts.
  2. Do you have a loyalty program?
    • Yes, we offer a loyalty program for our valued customers. Ask in-store for details on how to join.

Additional Questions

  1. Do you provide installation services for accessories like screen protectors?
    • Yes, we offer free installation for screen protectors purchased in-store.
  2. Do you sell gift cards?
    • Yes, we offer gift cards in various denominations. They make a perfect gift for tech enthusiasts.
  3. Can I request a specific accessory if it’s not in stock?
    • Absolutely! We can place a special order for you. Contact us for details and availability.
  4. Who can I contact for further questions?
    • Please contact us:
      • Phone: 021-111-375-346
      • Email: info.accessory@gmail.com

Thank you for choosing Accessory Shop for all your mobile accessory needs. We look forward to serving you!